Account Recovery — Spaceduckling

🔐 Account Recovery · Step 1 of 4

Find your account

Enter the email address registered to your duckling. We'll look up your account and offer recovery options.

Email address Use the email you signed up with — even if you can no longer access it.

Duckling ID (optional) Starts with DUCK-. Found on your birth certificate or duckling profile.

← Sign in instead Forgot password? →

🔑 Account Recovery · Step 2 of 4

Choose recovery method

How would you like to verify your identity?

📧 Send verification code to email We'll send a one-time code to your registered email address. Best if your email is still accessible.

📱 Send code to phone (SMS) We'll send a one-time code to your verified phone number. Use this if your email is inaccessible.

🔁 Resend email verification Your account isn't confirmed yet. Resend the original verification email to activate it.

Select a recovery method and continue.

🔢 Account Recovery · Step 3 of 4

Enter your code

We sent a 6-digit code. Enter it below to continue.

Resend available in 60s

🪪 Account Recovery · Step 4 of 4

Confirm your identity

🔒 Why we ask this To protect your account from unauthorised recovery, we require one final identity confirmation. Enter the legal name and date of birth on your Spaceduckling account. This is compared against your T2 registration record.

Legal full name Must match the name entered when completing your T2 profile.

Date of birth Must match your registered date of birth.

New password Your existing password will be replaced on successful recovery.

⚠ Identity check failed. The name and date of birth you entered don't match our records. Please check your entry and try again.

Not T2 verified? If you don't have a legal name on file, identity recovery requires manual review. Contact support →

🎉

Account recovered

Your duckling account has been recovered. All previous sessions have been invalidated for your security.

✅ Recovery complete. You can now sign in with your new password.

Sign in with new password → Go to my profile Return to hatch flow

An audit event has been logged for this recovery action. If you did not initiate this, contact support immediately.