DC-341 · Incident routing

Incident Impact Catalog

Map incident classes to the journeys they break, the /beak routes they touch, the surfaces operators should inspect, and the first response runbooks to start from.

Catalog posture

Severity + system filtered blast-radius lookup

Catalog ready

Use this during triage when you know the failing system or the incoming symptom, but still need to confirm customer impact, /beak route exposure, and which runbook gets the first ten minutes right.

Incident classesCanonical failure modes currently cataloged
User journeysUnique customer and operator journeys touched
/beak routesPrimary API routes operators should verify first
Runbook startsDistinct first-response play patterns represented
Filters

Focus by severity or failing system

0 matches
Reading guide

What every card captures

Operator-only additive surface

Each incident class lists affected journeys, likely Duck Control surfaces, and route-level verification targets. This keeps triage grounded in actual user-facing breakage instead of service names alone.

Runbook starts are intentionally short: confirm signal, freeze risky change lanes, isolate blast radius, then hand off to the deeper runbook or owning service lane.