🔑
Lost passkey device?Follow these 4 steps to remove your old passkey and enroll a new device.

🔑 Passkey Recovery Wizard

Safely remove a lost passkey and re-enroll on your new device.

1
Email verify
2
SMS confirm
3
Remove passkey
4
Re-enroll

Step 1 — Verify your email

We'll send a one-time code to your registered email address to confirm your identity.

Step 2 — SMS fallback confirmation

We'll send a code to your verified phone number as a second confirmation.

Step 3 — Remove lost passkey

Select the passkey associated with your lost device and remove it from your account.

Loading passkeys…

Step 4 — Enroll new device

Register your new device as a passkey. Your browser will prompt you to use biometrics or a security key.

✓ Identity verified — ready to enroll your new device.
🎉

Passkey enrolled!

Your new device is registered. You can now use it to sign in.

Sign in with passkey →

🚨 Complete lockout?

If you've lost access to both your email and phone number, you'll need manual identity re-proofing by our team.

Emergency Access · T-JOSH Escalation →